You haven't searched anything yet.
The Position
Title: End User Support Technician
Position Type: Full time
Requisition No: 24043
Category: Classified
Supervisor: Director of Information Systems
Last Updated: January 2024
Job Purpose: Overseeing and supporting end user services for all employee and student needs
Location: Remote, various locations throughout California
Salary Range: The beginning salary range for this position is Range Classified-20,
(Steps 1-3) $74,305.95 - $81,936.21.
The first review of applications shall occur approximately on Thursday, March 21, 2024.
Position Overview
In this role, the successful candidate would be responsible for overseeing and supporting end user services for all employee and student computers, printing, hotspot, productivity software, and collaboration technologies. GSuite, Okta, Zoom, macOS, Windows OS, and Chromebooks are key technologies in our environment in addition to student facing technologies where Level 1 / 2 support will be required. Responsibilities include troubleshooting, training, and if required, vendor escalation as well as providing written documentation of new features and functionality. Excellent problem solving and analytical skills are required to isolate problems, recommend solutions and implement solutions.
Essential Job Duties and Responsibilities
The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.
Knowledge, Skills, and Abilities
Minimum Qualifications
Desired Qualifications
Working Conditions and Travel
Equal Employment Opportunity
Calbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.
Who We Are
Calbright College is one of California’s newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don’t have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.
Full Time
Colleges & Universities
$59k-75k (estimate)
04/25/2024
06/23/2024
calbright.org
SACRAMENTO, CA
50 - 100
2018
Private
AJITA TALWALKER MENON
<$5M
Colleges & Universities
Calbright is a provider of UG and PG education certification solutions to students.
The job skills required for End User Support Technician include Troubleshooting, Technical Support, Problem Solving, Help Desk, Verbal Communication, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be an End User Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by End User Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for End User Support Technician positions, which can be used as a reference in future career path planning. As an End User Support Technician, it can be promoted into senior positions as a PC Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary End User Support Technician. You can explore the career advancement for an End User Support Technician below and select your interested title to get hiring information.